Performax’s experienced cloud engineers and database administrators provide the following services to administer, operate, and support your cloud based infrastructure 24/7/365.

Onboarding

  • Analyze your database, network, compute, storage, and functional requirements and map them to cloud provider and third-party service offerings

  • Analyze availability and disaster recovery requirements

  • Analyze network requirements if Hybrid cloud required

  • Analyze security and privacy requirements

  • Virtual Private Cloud network, firewall, VPN, and active directory setup

  • Configure database services to meet your capacity and availability objectives

  • Configure cloud provider services required by your software

  • Configure DRaaS and setup replication to meet Recovery Point and Recovery Time objectives

Automation and change control

  • Create repositories and automations for initial deployment of your SaaS and DRaaS

  • Create automations and procedures to meet change control requirements

  • Execute automations to upgrade and patch software and services as required

  • Automate security monitoring, scaling, fault correction, and any unique application requirements

  • Automate database backups, log file archiving, and replication for DRaaS

Infrastructure Administration and Operations

  • Identity and Access management

  • Manage/monitor security according to best practices and participate in security assessments/audits as required by policy

  • DBA services

  • Operating system or service management, patching, and upgrading as necessary for evolving SaaS requirements or new Security threats

  • Active directory administration

  • Storage as a service administration

  • Network and VPN administration

Monitoring

  • Identify and capture performance, reliability, and security metrics

  • Monitor application and infrastructure error logs

  • Setup alerts, monitoring dashboards, and automated responses to faults

  • Security vulnerability monitoring

  • DR readiness monitoring

Support

  • Respond to service availability, performance, and security alerts 24/7/365

  • infrastructure related help desk